Refund policy

Damages and issues

Please inspect your order upon receipt and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.

Refund Method:

Money will be refunded via the original payment method:

If you wish to return an item for a refund, and it falls within our specified return window, the refunded amount will be processed back to the original payment method used for the purchase. This ensures a smooth and efficient refund process.

If more than 14 days:

If the return request is initiated after 14 days from the date of purchase, we will process the refund via bank transfer. To facilitate this, we will require your bank account details. Please contact our Customer Support Team to provide this information.

Disputes & Liability

In the event that a customer disputes a refund not processed within the stipulated timeframes mentioned in this policy, the merchant shall be liable for resolving the dispute. We are committed to ensuring that our customers receive the refunds they are entitled to promptly.

Contact Information:

If you have any questions or need assistance with the refund process, please contact our Customer Support Team. We are here to help and guide you through the refund process.